Cisco CP-7861-K9


Key Features

  • Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
  • Full wideband audio performance across the handset, headset, and speakerphone for superior clarity
  • Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
  • Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
  • Greater choice and flexibility with a replaceable bezel option
  • Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
  • Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
  • Customizable paper label insert that can be locally printed for the programmable line and feature keys

This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.




Product TypeVoIP phone
Body MaterialPC/ABS

Phone Features

Call ServicesVoice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Dialer TypeKeypad
Dialer LocationBase
Conference Call CapabilityYes
SpeakerphoneYes (digital duplex)
Menu OperationYes
Programmable Buttons Qty16
IndicatorsVoice message waiting indicator, speakerphone indicator, headset
Firmware UpgradableYes
Additional FunctionsCall timer
Additional FeaturesMusic on hold

IP Telephony

Main FeaturesMultiple VoIP protocol support, integrated Ethernet switch
VoIP ProtocolsSIP, SRTP
Voice CodecsG.722, G.729ab, G.711u, G.711a, iLBC
Lines Supported16 lines
Quality of ServiceIEEE 802.1Q (VLAN), IEEE 802.1p
IP Address AssignmentDHCP, static
SecurityIEEE 802.1X
Power Over Ethernet (PoE) SupportYes
Network ProtocolsCisco Discovery Protocol (CDP), SRTP
Network Ports Qty2 x Ethernet 10Base-T/100Base-TX
Compatible SoftwareCisco Unified Communications Manager 8.5.1 or later
Network FeaturesLightweight Directory Access Protocol (LDAP)


TypeLCD display – monochrome
Display LocationBase
Diagonal Size3.5″
Display Resolution396 x 162 pixels
Display LanguagesDanish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean


ConnectionsHeadset jack
Placing / MountingWall-mountable, table-top
Compliant StandardsCISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B

Dimensions & Weight (Base)

Width26.5 cm
Depth2.8 cm
Height20.7 cm
Weight1.053 kg


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