24 / 7 Support
How to reach us 24 / 7
We are there when you need us 24 / 7
- Email.
- Live chat online.
- Online Portal – self maintenance
- On-site help w/ certified technician’s.
- Telephone Support.
- Training
Service
Tel-Systems provides online service call requests or you may choose to call and speak to one of our friendly staff at our customer service desk.
Response time
Continuing to serve our clients with the highest level possible Tel-Systems guarantees
- 2 hour emergency response time 24/7
- Same day or Scheduled on all other service calls.
Remote Services
Program changes to your system completed the same day to 24 hours from the time of call guaranteed.