24/7 Support

Company with the best customer service

24/7 Support

  1. Click here for our on-line Service Request Form when requesting Service, Someone will respond back with a phone call or email within 10 Minutes
  2. Go to our Chat on our Website and we use WhatsApp.
  3. Call our main office at 416-291-6000 ext 3 for Service.
  4. After hours emergency hotline available as well. Call 416-291-6000 and dial 3 for Emergency Service
  5. Email : Support@tel-systems.com


Regular Business Hours Monday - Friday
9am to 5pm


Tel-Systems provides online service call requests or you may choose to call and speak to one of our friendly staff members.

24/7 Support

Customer service is a priority and has been since the beginning. We also offer all our customers Training to ensure systems can be run effectively on-site.

Our Sales Staff and technicians undergo extensive product training and are frequently updated with upcoming advances in technology. We work with all our partners in the communications industry to ensure we can offer our clients the best service possible. We are trusted by many of Canada’s top firms to deliver the best possible solutions efficiently and in a timely manner.

Response time

Continuing to serve our clients with the highest level possible, Tel-Systems guarantees

  • 2 hour emergency response time 24/7
  • Same day or Scheduled time for all non-urgent service calls.

Remote Services including Hosted Services

Program changes to your system completed the same day to 24 hours from the time of call guaranteed.